Читайте также:
|
Text 4. Manager's Role.
Our society is made up of all kinds of organizations, such as companies, governments, unions, hospitals, schools, libraries and the like. They are essential to our existence, helping to create our standard of living and our quality of life. In all these organizations there are people carrying out the work of a manager, although they do not have the chancellor's title.
The Vice-Chancellor of a University, the president of a student's union, chief librarian are all managers. They have a responsibility to use resources of their organization effectively and economically to achieve its objectives.
A French industrialist Henri Fayol has written a classic definition of a manager's role. According to his definition the manager's role is: to forecast and plan; to organize; to command; to coordinate; to control.
This definition is accepted by many people. But some writers on management say a manager must motivate or direct and lead other workers.
The activities of a manager depend on the level at which he/she is working. Top managers, the board of directory members, (chairmen, directors) make decisions on the future of the company. Middle management and supervisors are making the day-to-day decisions. These decisions help an organization to be run effectively. Managers at this level spend much time communicating, coordinating and making decisions affecting the daily operation of their organization. An American writer, M. Peter Drucker, defines five basic operations of managers:
1) Managers set objectives. Managers need analytical ability.
2) Managers organize (how the resources of the company are to be used, how the work is to be classified).
3) Manager's task is to motivate and communicate effectively. They must be able to get people to work as a team and to be productive as possible. To do this they will be communicating effectively with the organizations: on all levels their superiors, colleagues and subordinates. To succeed in this work, managers need social skills.
4) Manager's activity is measurement. Having set targets and standards, managers have to measure the performance of the organization and of its staff in relation to these targets.
5) Managers develop the skills of personnel, including themselves. Managers help people work more productively and grow as a personality. Successful managers are people who command the respect of workers and who set high standards. They are people of integrity and look for that quality in others.
Дата добавления: 2015-01-07; просмотров: 189 | Поможем написать вашу работу | Нарушение авторских прав |