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1. Put in necessary words:
a. When the guest arrives at the hotel, he should … the registration card.
b. In some countries the receptionist needs guest’s passport with the place and date of ….
c. When the registration procedure is completed, the registration clerk writes the information about the guest into … and ….
d. The room is allocated from the Whitney rack system, the slider is put into … position.
e. The bedroom book is a … with a … for each day.
2. Agree or disagree with the statements, explain why:
a. The housekeeper does not have access to computer terminal.
b. The Whitney rack system is used in many hotels to help the receptionist to see the status of each room.
c. The traditional ways of registration and reservation are still essential.
d. The bed sheet does not help the registration clerk to see arrivals, stayings and departures.
e. The hotel register contains the necessary information about the guest.
3. Answer questions please:
a. What registration documents do you know?
b. What is the main purpose of hotel register?
c. What is the most important information you need in order to register the guest?
d. How does Whitney rack system operate? Give examples please.
e. Give the simplest example of registration card.
4. Translate from English into Russian please:
a. What country do you come from?
b. What is the place of your passport’s issue?
c. Could I see your passport, please?
d. Where are you going after this?
e. We can offer you to book a room in another hotel.
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