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SPEAKING
14 Work in groups. You are members of a creative group. Discuss the most effective ways of promoting a chemical product. Mention your target customers and competitors.
15 In pairs role play this negotiation.
| A buyer You want to order 100 containers of potassium chlorate. The list price is US$200 per container. Try to negotiate a better price, discount, delivery and payment. | A supplier You offer a 3% discount, delivery in six weeks by sea freight and ask for payment by bank draft. |
16 In pairs role play the situation of buyer’s complaints.
| A buyer You are not satisfied with the order you have made. Complain about some filters (order № PV205) which have a number of defects (don’t fit, not up to usual standard, etc.). | A supplier · Deal tactfully with the complaint · Show understanding · Get the facts · Promise action |
PROJECT WORK
“Our markets”
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