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1. Jane: We ought to go to the cleaner's first.
Sheila: No, we ought to go to the launderette first, oughtn't we? It's nearer. We don't want to waste time.
J.: Yes, you are right but it's usually very crowded, isn't it?
S.: Yes, but there must be at least 2 empty machines. Here's the launderette.
J.: The machines that are next to the dryer are empty, aren't they?
S.: No, those are full. These two are empty. Now remember. You mustn't use too much soap and you mustn't put bleach in with the coloured clothes.
J.: Yes, I know. You sound the same as Mum.
S.: Sorry. I think I ought to go to the cleaner's now. We haven't got much time.
J.: Yes, you are right. We oughtn't to waste time.
S.: Is it possible to have this dress cleaned by this afternoon?
Lady: Yes, madam.
S.: Is it possible to have my suit done, too? There are a few spots on the jacket.
L.: No, we can't do the suit by this afternoon. Can you collect it tomorrow morning?
S.: Yes, I can.
2. The maid has just knocked on Mrs. Madigan's door.
Mrs. Madigan: Come in.
Maid: You ordered coffee, Mrs. Madigan.
Mrs. Madigan: Ah yes. Thank you. Put it here, please. (She tips the maid.) There you are.
Maid: Thank you. Will that be all?
Mrs. Madigan: Yes, thank you. No!
Maid: Madam?
Mrs. Madigan: My coat needs cleaning.
Maid: Your coat?
Mrs. Madigan: Yes. Where can I get it cleaned?
Maid: Downstairs.
Mrs. Madigan: In the hotel?
Maid: Yes, madam. The hotel cleaning service is on the ground floor. Behind the reception desk. Will that be all?
Mrs. Madigan: Yes, thank you. That'll be all.
(Later. At the hotel cleaning service.)
Assistant: Don't you want to take the buttons off?
Mrs. Madigan: No, no, I don't think so.
Assistant: We're not responsible for buttons left on articles of clothing given to us for cleaning.
Mrs. Madigan: Oh, aren't you?
Assistant: No, madam.
Mrs. Madigan: Mmm. It doesn't matter. I'll leave them on. Er, when will it be ready?
Assistant: Tomorrow morning.
Mrs. Madigan: Can it be ready by ten o'clock? I would like to go out if that's —
Assistant: Ten o'clock. Certainly. Here's your ticket.
Mrs. Madigan: Ah yes.
Assistant: Keep it carefully. Goods will be returned only on production of this ticket. You see the notice?
Mrs. Madigan: Of course I'll keep it carefully. I never lose anything.
(The next morning)
Mrs. Madigan: Well, it's here somewhere. The ticket's somewhere in my bag. I know it is.
Assistant: Can you describe your coat, madam?
Mrs. Madigan: Yes, I can. It's blue.
Assistant: Blue. Can you say anything else about it?
Mrs. Madigan: Well, no. It's a...er...coat. And it's blue.
Assistant: Yes, madam. I'll go and look.
Mrs. Madigan: Now where is that ticket? I'm sure I put it —
Assistant: Is this your coat?
Mrs. Madigan: No, no. That's black. Blue — my coat's blue.
Assistant: Is this it?
Mrs. Madigan: No, no.
Assistant: Is this it?
Mrs. Madigan: No.
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