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Сербиновская А.М.
Принципиальное отличие приключенческих туров от жизненных неурядиц заключается в их запланированности, а значит, до некоторой степени, предсказуемости. В сочетании неожиданного и ожидаемого, нагрузок и посильного преодоления трудностей привлекательность таких путешествий. Кроме того, пространства нашей страны изобилуют зонами, пригодными для приключенческого туризма.
Активные туры подразделяются на несколько видов. Наиболее популярные — пеше-горные походы (трекинг), водные (рафтинг), велосипедные, плавание с аквалангом, походы под парусом, альпинизм (512 знаков).
(Сербиновская, А.М. Английский язык для турбизнеса и сервиса - Учебник для ВУЗов – М., 2006. – 482с.)
Make the annotation (70-100 words) of the following article in English
CAREERS IN THE HOTEL INDUSTRY (PART II)
Most of the remaining workers in the hotel world can be classified as skilled, semi-skilled or unskilled. The carpenters and upholsterers in maintenance, the plumbers and electricians in engineering and the gardeners in the grounds department are among the workers usually classified as skilled. They all require special aptitudes combined with special training. Semi-skilled workers include waiters and chambermaids, who must have training for their particular duties. Examples of unskilled workers are the helpers and dishwashers in the kitchen or the laborers who perform such chores as loading or unloading shipments of suppliers and equipment.
The largest number of hotel employees fall into the semiskilled and unskilled categories. Even semi-skilled and unskilled employees, however, need training in the procedures of the particular hotel for which they work. The customs of the guests, and therefore the kind of service they expect, may be completely different from those of the area where the hotel is located.
Another phenomenon of the hotel industry is that it creates employment for a number of people who cannot be considered typical hotel personnel. This is especially true for resort hotels with recreational facilities. Cocktail lounges and nightclubs, for example, employ entertainers and musicians. Outdoor recreational facilities make use of the skills of people with a background in sports, such as golf, tennis, skiing and swimming.
In this age of international travel, language ability is also a definite aid in hotel work. Most hotels in resort areas and large cities now serve guests from many countries. Any employee who meets and talks to the customers in such a hotel has an advantage if he or she can communicate in the guests' language or one of the international languages like English or French.
The economic benefits in hotel work can be very substantial. The top people in management, people like managers in large hotels, the staff in the chain headquarters, executive housekeepers, and food and beverage managers, receive good salaries. Many hotel employees receive additional income from tips, or gratuities.
The financial condition of a hotel is often discussed in terms of its occupancy rate; that is, the percentage of rooms or beds occupied during a given period. The higher the percentage over a longer period, the more successful the hotel is. The staff of a hotel can do a great deal to assure a high occupancy rate, not only through their efficiency in their jobs but also through their manner of serving the guests. The hotel business is a service industry, and one of the services that it sells is a pleasant atmosphere. The employees of a hotel create that atmosphere (2315 знаков).
(Королева Н.Е. Английский язык. Сервис и туризм. English For Tourism: Учебное пособие / Н.Е.Королева – Изд. 5-е – Ростов н/Д:Феникс, 2011. – 407с.)
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