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PART ONE
Questions 1—12
• You will hear three telephone conversations or messages.
• Write one or two words or a number in the numbered spaces on the notes or forms below.
• After you have listened once, replay each recording.
Conversation One
(Questions 1—4)
• Look at the form below.
• You will hear a man asking a colleague for information about a former employee.
Personnel Record
NAME: Stephen (1)________________________________________
ADDRESS: 183 School Road, Barnfield, BF2 8TP
DEPARTMENT: (2) ______________________________________________
POST HELD: (3) ___________________________________(temporary)
MONTHLY SALARY: (4) £_____________________________________________
Conversation Two
(Questions 5—8)
• Look at the note below.
• You will hear a man describing a problem with an order.
WHILE YOU WERE OUT
Message for: Steven Kirby
From: Mark Jones
Company: (5) ______________________________________________
Message
Re: Stationary order
Problem with the (6) __________________________ ordered.
The (7) __________________need 500 and he needs 75O.
Also (8) ______________________ needs to be repositioned.
Conversation Three
(Questions 9—12)
• Look at the notes below.
• You will hear a woman making the arrangements for a delegation who are going to visit her company.
Delegation visit — things to do
Prepare an (9) _____________________for each delegate.
Book 1pm lunch at (10) __________________________________.
Meet delegates when they arrive at the (11)_____________________________________________.
Show them the (12) _________________________________ first.
PART TWO
Questions 13—22
Section One
(Questions 13—17)
• You will hear five short recordings.
• For each recording, decide which type of document the speaker is talking about.
• Write one letter (A—H) next to the number of the recording.
• Do not use any letter more than once.
• After you have listened once, replay the recordings.
| 13 _______________________ 14 _______________________ 15 _______________________ 16 _______________________ 17 _______________________ | A an invoice B a price-list C a bank statement D a receipt E a company cheque F a balance sheet Ga contract H an expenses claim form |
Section Two
(Questions 18—22)
• You will hear another five recordings.
• For each recording, decide what the speaker’s purpose is.
• Write one letter (A—H) next to the number of the recording.
• Do not use any letter more than once.
• After you have listened once, replay the recordings.
| 18 _______________________ 19 _______________________ 20 _______________________ 21 _______________________ 22 _______________________ | Ato make a complaint B to deny something C to offer assistance D to ask for advice E to express doubt F to ask for permission G to explain an action Hto recommend a new policy |
PART THREE
Questions 23—30
• You will hear the chairman of a business institute making a speech about new business awards that his institute has sponsored.
• For each question (23—30), mark one letter (A, B or C) for the correct answer.
• After you have listened once, replay the recording.
23 The aim of the Business Today’ competition was to reward
A good product design.
B skilful project management.
C rapid financial success.
24 How many companies were chosen to compete in the final of the competition?
A four B fourteen C forty
The types of products which the finalists were developing
A caused considerable problems for the judges.
B were all connected with the food industry.
C involved a common set of development aspects.
26 According to the speaker, what are small firms good at?
A fitting new products in with current production
B recording methods used in developing new products
C developing new management structures for new products
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